Vertiv, a global leader in critical digital infrastructure and continuity solutions, has introduced Vertiv Liquid Cooling Services to enhance system availability, improve operational efficiency, and address the complexities of advanced liquid cooling systems. This service is now available worldwide.
After collaborating with early adopters across various regions for over a year, Vertiv has refined best practices and gathered valuable insights, allowing for the global expansion of its liquid cooling offerings. This experience ensures a proven, mature approach, delivering expert support to data centre operators globally, based on real-world applications and successes.
As AI workloads continue to drive higher rack densities—now averaging 30 kW, with some exceeding 120 kW—data centres are facing increased heat loads and power demands. In response, liquid cooling solutions have become essential for maintaining operational stability.
“The growing reliance on liquid-cooled AI servers necessitates a comprehensive approach to lifecycle management,” said Sean Graham, research director of cloud and data centre at IDC. “Considering the complexities inherent in these cooling ecosystems, a robust support programme is not just advisable, but a best practice to ensure system availability and long-term operational viability.”
Vertiv Liquid Cooling Services integrates liquid cooling solutions seamlessly with IT infrastructure, covering expert installation, commissioning, and ongoing maintenance. The service focuses on fluid management, system cleanliness, and preventing air ingress—key factors for ensuring system reliability. Traditional maintenance approaches fall short in addressing the unique challenges of liquid cooling for AI applications. Vertiv applies its decades of industry expertise to deliver best-practice preventive and condition-based maintenance, optimizing system performance and uptime.
The service offers a comprehensive suite of solutions tailored to AI-driven and high-performance computing environments, ensuring long-term reliability and operational stability. Vertiv’s certified technicians and field engineers provide expert support at every stage, ensuring the efficiency of cooling loop fluid systems and heat rejection components.
Key service offerings include startup and commissioning services to proactively address potential issues and avoid installation delays; spare parts availability for quick access to replacement components to minimize downtime; end-to-end lifecycle support with proactive, digital maintenance and detailed documentation of the secondary fluid network; comprehensive fluid management services, including sampling, testing, contamination prevention, and responsible disposal; and emergency and preventive support, with on-site and remote response teams swiftly diagnosing and resolving issues to reduce downtime.
Vertiv Liquid Cooling Services is supported by the Vertiv Global Services network, offering project services, product support, testing, and training across its portfolio. With more than 240 service centres, over 3,500 field engineers, and 190+ technical response specialists, Vertiv provides expert support across multiple regions.
